APEX EXPO 2025: Moment Expands Globally, Innovates for the Connected Journey
Originally published on APEX
Moment, the Paris-based provider of digital solutions for inflight and travel experiences, is expanding its global footprint with a new office in Miami. The hub joins Dubai and Singapore as part of the company’s push to position itself closer to airlines and partners across key regions. Co-founder and CEO Tanguy Morel said the move strengthens Moment’s ability to serve clients throughout the Americas.
All images via Moment
“The first news we would like to share is that we are opening an office in Miami,” Morel said. “We launched Dubai last year, Singapore at the beginning of this year, and now Miami to cover the Americas and be as close as possible to our clients and prospects.” The expansion comes during a period of rapid growth, driven by new deployments of wireless IFE and e-commerce platforms across multiple continents.
Five Deployments and Counting
Moment is rolling out its wireless IFE platform with five airlines: two in Africa, two in Europe, and one in Latin America. While the company discloses clients only after services are live, Morel confirmed that RwandAir is already operational. “One is already live, and that is RwandAir. The other four will be operational by the end of the year,” he said.
These projects will place nearly 100 aircraft into service with Moment’s platform by early 2026, with a sixth deployment in Central Asia scheduled for the first quarter. For a company that began its aviation journey with Air France in 2018, the new wave of partnerships represents a major step forward.
Even as deployments accelerate, Moment is concentrating on the technology that underpins the passenger experience. The company is investing heavily in its connectivity portal, which serves as the backbone of the connected cabin. Morel said enhancing the quality of digital services remains a top priority for 2026.
On the product side, Moment has created a new moving map with enhanced precision and a wide selection of travel highlights. Already in use on its rail platform, the map will be available for aviation systems early next year. “We are releasing a new moving map with a vast quantity of points of interest, and it will be deployable on aviation systems early next year,” Morel said.
Shaping the Travel Retail Ecosystem
One of Moment’s most ambitious projects is its e-commerce marketplace, which helps airlines generate new streams of non-aviation revenue. The platform extends product and service offerings across every passenger touchpoint, from booking sites to inflight portals.
“Our marketplace enables airlines to develop any kind of offering, from non-aviation products to aviation-related services, across any touchpoint,” Morel explained. “Be it a last-minute upgrade, a seat change, or onboard retail, we have the software to enable it. If you want to offer destination services after booking, we can support that as well.”
The platform also provides airlines with the flexibility to integrate third-party vendors. This modular approach means carriers can manage their own inventory while offering products from outside partners.
The system supports multiple delivery options, including onboard fulfillment, airport collection, and home delivery. “That’s pretty unique,” Morel said. “It is very handy as a traveler when you see a good offering but cannot get the product at your destination. Having it delivered to your home is an important advantage.”
Singapore Airlines has already adopted this capability through its KrisShop program, using Moment’s system to give passengers delivery flexibility. The integration demonstrates how the platform can operate across both airline and retail ecosystems.
The concept extends beyond airlines. Moment has also signed an agreement with a European airport to become its primary e-commerce platform, with a launch expected in early 2026.
“The product adapts not only to airline scenarios but also to airports,” Morel said. “It can integrate multiple vendors into the same platform, making it a powerful solution for both airside and landside experiences.” By positioning itself as an enabler of retail ecosystems, Moment is extending its reach into the broader travel environment.
Modular by Design, Implemented in Three Months
Flexibility has been central to Moment’s strategy since its founding. The company’s solutions are modular, enabling airlines to adopt specific products without committing to the full suite. Some carriers use Moment’s wireless IFE while sourcing e-commerce platforms from other providers, and others do the reverse.
Demand is strong in both areas. “We have six deployments for the Wi-Fi service and four projects on the e-commerce side, so they are progressing almost equally,” Morel said. About half of the Wi-Fi projects also include an e-commerce component, while the rest do not. Conversely, all e-commerce projects operate independently of the connectivity service.
Moment has also positioned itself as a rapid-deployment specialist, capable of installing its systems on an aircraft within three months. For airlines, speed to market is often a decisive factor in choosing a technology partner. “It is a very short cycle compared to traditional systems,” Morel said. The accelerated timeline allows carriers to adapt quickly to market demands and evolving passenger expectations.
Driving the Future of the Connected Cabin
From Paris to Dubai, Singapore, and now Miami, Moment’s expanding global presence reflects the growing demand for connected cabin solutions. With five new airline deployments, a sixth on the horizon, and a breakthrough e-commerce marketplace that extends beyond airlines to airports, the company is reshaping how passengers engage with digital services while creating new revenue opportunities for operators.
As Morel summarized, “We want to deliver the right service, the right product, at the right time, across every stage of the journey.” For airlines and airports alike, Moment’s rapid growth signals that the future of the connected cabin is already taking flight.
